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1:
First level covers the solution
of all those queries which
can be resolved on phone,
this may encompases
account information, password
information, dialup problems,
configuration of browsers
and various other minor configurations.
2: If this
is not techincally
possible to offer help and
troubleshoot your PC for any
specific reason the second
level covers all those aspects
where the troubleshooting
requires physical presence
of the support officer.
3: We offer
two option either we can send
a person at your premises
or you can bring you PC to
us for the definate
solution.
Before bringing your PC kindly
confirm at the following numbers.
Tel: 111-222-888, 111-222-777.
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